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What types of events can benefit from emotional support services?Our on-site emotional support services are suitable for workshops, conferences, community events, and corporate trainings where emotional well-being and participant support are priorities.
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How can emotional support services enhance the event experience?By providing on-site counselling, we help create a safe and supportive environment that encourages open dialogue, reduces stress, and promotes participant engagement and productivity.
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What qualifications do you have for providing emotional support at events?Our therapists are experienced in providing crisis intervention, emotional support, and guidance. They are trained professionals with backgrounds in counselling psychology and social work.
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Do you offer direct billing for counselling sessions?Yes, Journey to Wellness offers direct billing through Telus Health e-claims for individual counselling sessions, with coverage from most insurance companies. Contact us to verify your insurance eligibility.
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Do you accept insurance for counselling sessions?Yes, we accept insurance plans and offer direct billing through Telus Health e-claims for individual counselling sessions. Please check with us to confirm if your insurance provider is covered.
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What if I don’t have insurance? Are there other payment options available?We understand the importance of accessible care. We offer competitive self-pay rates and flexible payment plans to accommodate your financial situation. Contact us to discuss payment options that work best for you.
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Do you offer sliding scale fees based on income?Yes, we offer sliding scale fees for individuals who may have financial constraints but still wish to access counselling services. Our goal is to make quality mental health care accessible to everyone.
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What forms of payment do you accept?We accept various forms of payment including cash, credit/debit cards, and electronic transfers. Payment is typically due at the time of service unless otherwise arranged.
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What issues do you address in individual counselling sessions?Our individual counselling sessions cover a range of challenges including anxiety, depression, trauma, grief and loss, relationship issues, stress management, and more. We tailor our approach to meet your specific needs and goals.
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Do you offer both in-person and video counselling sessions?Yes, we provide the flexibility of in-person sessions at our office in Yellowknife as well as video counselling sessions for those who prefer remote access or have scheduling constraints.
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How long are individual counselling sessions?Sessions typically last 50 minutes to an hour, depending on your specific needs and preferences.
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What does cultural safety mean in counselling?Cultural safety in counselling refers to creating an environment that respects and acknowledges the cultural backgrounds, values, and beliefs of each individual. It ensures that therapy is inclusive, affirming, and sensitive to cultural differences.
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How do you ensure cultural safety in your counselling services?We take a proactive approach by integrating culturally informed practices and respecting the Medicine Wheel teachings. Janell has undergone ongoing training to enhance her cultural competence and sensitivity.
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Do you offer counselling services in languages other than English?No, at this time out services are only offered in English.
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